To our valued customers, Leak Pros & More wants to assure you that your health, safety, and well-being is of utmost importance to us while solving your leak detection and sewer problems. We follow the advice and policies set forth by local, state, and federal officials. We have weekly meetings to ensure that our technicians use caution to protect the health of the customers we serve; we take precautions following the latest CDC and federal and state guidelines. 

Leak Pros and More we strive to actively do our part in being vigilant and responsible for our employees and our customers. We understand the need to be safe so we can better serve our customers and take care of our team. With this in mind we have implemented COVID-19 procedures in and out of the office.

     This includes standard practices like ensuring that all of our plumbing technicians wear gloves on every call. In addition of some new safety measures like ceasing all technician/customer physical contact (i.e. handshaking), ensuring that our service vans stays stocked with shoe covers & face masks.The latest information on best practices for minimizing Coronavirus exposure risk can be found on the CDC website. Click on the image in the footer to be taken directly to the CDC website’s Coronavirus hub.

Additional Precautions for the Safety of Our Customers, Employees and Community:

We take our role in the community seriously and try to make every effort to ensure our clients are taken care of, but also that our technicians are safe as we enter our clients’ homes and businesses.

1.) If you are sick or have been exposed to the Coronavirus, please reschedule or cancel your appointment by calling us at (561)409-4528.

2.) Please avoid physical contact with our technicians during the time of the appointment. We will greet you with a warm smile, but not a handshake at this time.

3.) Please wash your hands with soap and water for 20 seconds prior to our arrival for our scheduled appointment. With your permission, our technician will wash their hands as well. Please instruct them to do so, otherwise they will use the company-provided hand sanitizer prior to reaching your door.

4.) If a technician is sick, they will be asked to stay home and get well; therefore, we ask for your patience and understanding in case an appointment must be rescheduled. If possible, we will reschedule the same day with another technician to better serve you.

We thank you in advance for your patience during this most challenging and unprecedented time.